Creamy Chills

Terms & Conditions

Last updated: July 2026

Orders

  • All orders are subject to availability
  • We reserve the right to refuse or cancel orders
  • Prices are in GBP and include VAT where applicable
  • Orders cannot be modified once confirmed

Collection & Delivery

  • Collection orders should be picked up within 30 minutes of the ready notification
  • Delivery times are estimates and may vary
  • Delivery is available within our specified zones only
  • A delivery fee may apply based on your location

Refunds

  • If you are unsatisfied with your order, please contact us within 24 hours
  • Refunds are issued at our discretion
  • Refunds are processed to the original payment method

Allergens

Our products may contain nuts, dairy, gluten, eggs, and soy. Please inform us of any allergies when ordering. We cannot guarantee a completely allergen-free environment.

Promotions

  • Discount codes cannot be combined
  • We reserve the right to withdraw promotions at any time
  • Minimum order values may apply